Please take a look at my customer reviews or if you are a returning customer then please fill out a form and share your experience.

We are extremely happy with having my engagement ring made by Gavin Mack. We used family jewelery that had been passed down and wanted to use this to create something new and modern. I looked on Gavin's website and found a ring design in the shape of a flower that I thought was very pretty. Gavin knew that this design would best show off the stones we had. Receiving one free CAD design of how the ring may look, enabled us to visualise it better. We have found Gavin to be helpful, knowledgable and patient. We asked him lots of questions throughout the process and he replied straight away to my texts. We are thrilled to bits with the finished ring. It is so beautiful and sparkles in the light. I have been admiring it ever since receiving it. It is obvious that real craftsmanship has gone into the ring, both with the making of the ring and the setting of the stones. It is very high quality. Gavin showed us how a wedding band could sit flush against it and how the two rings become a set by using the same metal. We have recommended Gavin to our family.
 
Date of Posting: 30 January 2016 | Posted By: Lucy Burke
I was referred to Gavin Mack Jewellery from a friend that had bought his wedding jewellery from him a few years earlier. I dealt with solely with Gavin via text and email only, and have never had a better experience in buying something. I compared the quality and size of the gems that Gavin sourced (a rare pair of matching Columbian Emeralds) and found his prices unbeatable. Having easy access to Hatton Garden jewellers I checked 5 other places and none of them offered as much stone for the price, anywhere near as helpful or genuine. I gladly recommend Gavin Mack Jewellery to anyone thinking of buying anything he offers. I will definitely be buying my future jewellery from him.
 
Date of Posting: 12 January 2016 | Posted By: Brad Smith
Gavin we are so delighted with the beautiful engagement ring you designed and made for us. From our first meeting we knew that you were the only person we would trust to create the perfect ring that we had waited so long for. Your passion, skill and knowledge gave us every confidence and you certainly delivered with the most amazing setting for our treasured aquamarine that I love more and more everyday. It is such a privilege to own a stunning piece of unique jewellery created by a skilled and caring craftsman. We will be back to see you for the wedding rings!
If you are a prospective customer we would highly recommend that you contact Gavin to discuss your requirements. We had a precious stone and some ideas of what we wanted but little else. Gavin worked with us and within our budget to create a perfect engagement ring that far exceeded our expectations.
Thank you Gavin, all the very best for 2016 and beyond.
Helen and John.
 
Date of Posting: 04 January 2016 | Posted By: Helen and John
I contacted Gavin after being recommended to me by my best friend and his fiancée, and I can't recommend him enough. Having visited three other Jewellers in the area, Gavin was easily the most professional out of the lot (Easily contactable, returned messages and didn't come across as trying to make a quick buck!).
After a few weeks of Email exchanges, phone conversations and text messages, I found a design I liked and Gavin produced it. It was even more beautiful than what Id imagined and I cannot wait for her to see it. I will be recommending Gavin moving forward and I will most definitely be using him again myself!
All you ask is that a jeweller is passionate about creating something beautiful for you (And not just a salesman), communicates with you and ultimately produces what you've asked for and Gavin goes above and beyond to ticks all those boxes and more! Massive thank you Gavin!
 
Date of Posting: 10 December 2015 | Posted By: Anthony Lewis
Gavin was absolutely amazing. I truly can't thank him enough for putting up with such an awkward customer. From the initial consultation, through numerous discussions on design and me changing my mind on a regular basis, to him crafting and showing me the most beautiful ring I could imagine he went above and beyond. The ring he has made for my Fiancée to be, is truly special and I don't mind admitting that I had a tear in my eye when I saw it. He has made what is to be a very special event in my life very much more so. For that he has my highest regard and thanks
 
Date of Posting: 05 December 2015 | Posted By: Mark Cottam

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