I contacted Gavin after being recommended to me by my best friend and his fiancée, and I can't recommend him enough. Having visited three other Jewellers in the area, Gavin was easily the most professional out of the lot (Easily contactable, returned messages and didn't come across as trying to make a quick buck!).
After a few weeks of Email exchanges, phone conversations and text messages, I found a design I liked and Gavin produced it. It was even more beautiful than what Id imagined and I cannot wait for her to see it. I will be recommending Gavin moving forward and I will most definitely be using him again myself!
All you ask is that a jeweller is passionate about creating something beautiful for you (And not just a salesman), communicates with you and ultimately produces what you've asked for and Gavin goes above and beyond to ticks all those boxes and more! Massive thank you Gavin!
 
Date of Posting: 10 December 2015
Posted By: Anthony Lewis
Gavin was absolutely amazing. I truly can't thank him enough for putting up with such an awkward customer. From the initial consultation, through numerous discussions on design and me changing my mind on a regular basis, to him crafting and showing me the most beautiful ring I could imagine he went above and beyond. The ring he has made for my Fiancée to be, is truly special and I don't mind admitting that I had a tear in my eye when I saw it. He has made what is to be a very special event in my life very much more so. For that he has my highest regard and thanks
 
Date of Posting: 05 December 2015
Posted By: Mark Cottam
I feel very fortunate to have found Gavin. I was after a one off engagement ring and was searching the internet. I found three companies Gavin Mack being one of them. As the other two was over the internet things moved quickly and I felt that these companies had no interest in the finished article but just the inflated price they could charge for a one off. I then met face to face with Gavin in his work shop and within minutes I realised his interest was the final piece and not what was easy for him. You can see the love he has for his job and the passion he carries through the design process. Just by speaking with him you see he is a true craftsman with a fountain of knowledge in his trade. I first started this looking for an engagement ring and I ended up purchasing earrings and a pendant all matching the ring. I collected the items tonight and they are amazing. My girlfriend will defiantly be the envy of her friends when she has them all, over the coming weeks. I cannot speak highly enough of Gavin for the person he is or his craftsmanship. If like me, you are lucky enough to have found this website amongst the hundreds that are available then give him a call.
Thank you Gavin for all your work and I promise you will hear from me again.
Neal
 
Date of Posting: 17 November 2015
Posted By: Neal Turner
I would recommend Gavin to anyone looking for high quality, bespoke jewellery, and great prices. As well as the great quality and value he provides a personal service second to none.

We chose Gavin to make our wedding rings, and he’s knowledge and advice was invaluable to help us create the design we both required. Both of the rings are just like the pictures we had in our heads when we first met Gavin. He was able to easily understand our requirements and designed the rings exactly as required.

We had them made months before, but after the wedding with the colder weather mine felt loose, Gavin altered this free of charge within a couple of days. Something that wouldn’t happen in a high street shop.

We will definitely use him again if we are looking for something special.

Thank you Gavin!

Barry & Louise Hook
 
Date of Posting: 28 October 2015
Posted By: Barry Hook
I contacted Gavin after he was recommended to me as I was interested in altering my engagement ring but wasn't entirely sure what was possible. I don't live locally and was unable to visit Gavin in person but we were able to complete the whole process by phone and e-mail without any problems. Gavin was patient, knowledgeable and professional throughout this process and I always felt confident in his opinion and expertise. The finished ring arrived today and I am completely thrilled with the result! It is so beautiful and exactly what I wanted - I can't stop looking at it! I wouldn't hesitate to recommend Gavin to anyone with any kind of jewellery requirement as I've no doubt he could produce what you're looking for.
 
Date of Posting: 06 October 2015
Posted By: Nicola Johns

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