Gavin helped me design the perfect engagement ring for my girlfriend. Really personal and top quality service throughout the whole process. Couldn’t ask for more and the finished result is stunning. I can’t recommend using this business more and he has since made another price of jewellery for me. 5 star service and quality.
 
Date of Posting: 27 May 2019
Posted By: Simon Matthews
Gavin helped us design and create my partners wedding ring.. the finished ring definitely has the “wow” factor !! We are over the moon. Have already recommended Gavin to friends, as we received such a lovely service. Thank you so much.
 
Date of Posting: 02 May 2019
Posted By: Tracy
Gavin made us a “station necklace “ for our 30th wedding anniversary. Not being a huge fan of strings of pearls, I wanted something a little different but could never find quite what we were looking for.
Gavin was brilliant from the initial contact through to us receiving the finished piece. Having never met him, it was a bit of a leap of faith. However, we liaised via email/text etc and he kept us advised each step of the way with photos & up to date information. Necklace arrived on time and on the price he’d quoted. Many people have already commented on it and we have had no hesitation in recommending Gavin and indeed will use him again ourselves.
Many thanks..
 
Date of Posting: 23 April 2019
Posted By: Rosemary Richards
I could not recommend Gavin enough, he had been amazing! Looking for a ring was actually a very daunting and quite isolated process. I tried to read a lot about different types of metals and gems. In addition I knew I wanted to find a ring which is understated but elegant. This is because my girlfriend (now fiancée) doesn’t wear jewellery and doesn’t want anything too bright and sparkly. I knew I wanted a sapphire ring though, however most sapphire rings come with diamond, apparently to make it sparkle more - I wanted the opposite, what a mission!
As we live in Birmingham, it made sense to check out the Jewellery Quarters as I know my girlfriend would want to support local businesses, however I couldn’t find anything which isn’t too bright or too contemporary. I even looked online and found a place in the Cotswold; as the jeweller sold ethical jewellery, however the prices were over my budget and I didn’t feel that my requests were heard (ring size measurements were not aligned, gem shape wasn’t what I wanted). I even checked out London, but I found them too impersonal and was always pushing for me to go for palladium (even though my girlfriend said she doesn’t want palladium). Anyways I thought I’ll look online again for custom made rings in Birmingham and found Gavin! He was very quick at responding back to me and listened to my request.
He gave me a selection of sapphires to choose from and told me, from his experience and knowledge, which are the better quality ones.
The estimated cost was also around my budget so it worked out well.
I liked the fact that he is based in the jewellery quarter as that is special for the ring. I also came to realised that I was putting too much emphasis on making sure the materials were ethical, however Gavin had helped me understand that he uses recycled metal and that is as ethical as he can get. Which is true because Fairtrade platinum doesn’t actually exist. It is also difficult to trace the gem’s origin too but he found out from his supplier where the gem is sourced. I read up enough to know that gems from that area are mined under strict conditions. I felt that other jewellers tries to use the word Fairtrade to charge more and not being entirely honest that it is limited to how ethical these material can reach. With Gavin it wasn’t like that. He is a honest and knowledgable jeweller who is keen to make the best ring at your request. He didn’t make me feel that i was asking stupid questions throughout the way; which is very nice of him, as I was completely lost most of the times.
I fully recommend Gavin, he is very down to earth, good designer and jeweller. I like that he isn’t part of a large mainstream jeweller and is a small local business.
 
Date of Posting: 31 March 2019
Posted By: Selina
After being given my grandmothers diamond ring, we wanted to find a jeweller who specialised in reworking old jewellery into new pieces. After scouring online and reading reviews, we eventually found Gavin who already had an excellent reputation and many positive testimonials. Initial contact was very simple and Gavin very kindly agreed to meet on a Saturday to discuss what we wanted. Gavin was very patient and helpful during this time, as we weren’t sure what style we wanted ourselves. Once this has been decided upon, mock ups seen and a timeline established we left very happy and would return in a couple of weeks to pick up the ring. Staying in contact with Gavin during this process was very easy, quick and always a pleasure. We met Gavin in Birmingham to pick up the ring and we were immediately struck by the excellent quality and craftsmanship that had gone into the piece, alongside the fact that Gavin hadn’t compromised on build quality or detail. We left very happy and upon deciding we needed the ring to be a touch smaller, Gavin again very quickly sorted this and was again incredibly flexible in arranging meetings. Working with Gavin is a real joy, he is very friendly, professional and knowledgable and we would instantly recommend him to anyone, the ring really is absolutely stunning and far exceeding our expectations
 
Date of Posting: 12 March 2019
Posted By: Callum Pollendine

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